Ken Jochims Jun 29, 2020 5 min read

Behavioral Biometrics: The only way to fight evolving fraud techniques

Rapid digital transformation over the past 20 years has enabled banks to both get closer to their customers as well as expand their customer base. However, it has also meant extra competition - particularly with challenger banks entering the scene.

Across the board, there has been a steely focus on creating a seamless user experience in order to attract and retain customers.

This means priority has consistently been placed on online usability over customer security. Yet, by making it as easy as possible for customers to open new accounts and bank online, banks are simultaneously opening their doors to criminals.

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Bad actors have the upper hand

The cybercrime economy is worth $1.5trillion, and with 8.4bn sensitive records being exposed globally in Q1 of 2020 alone, implementing a solution to prevent online banking fraud is not something that can easily be ignored.


The fraud industry has been digitalizing right alongside the banking industry, and at an alarming rate.



Every time financial institutions and their fraud teams come up with a way to challenge and stop bad actors, the criminals innovate and find a new and more advanced method of attack.

From phishing to RATs, Zeus to Dridex, preventing fraud has turned into an endless game of cat-and-mouse game from which there seems to be no escape. More often than not, the bad guy wins.

How to break the cycle

Financial institutions need to find a way out of this vicious cycle, with a permanent solution to online banking fraud that won’t just work now, but a long way into the future.

The only way to do this is by not simply reacting to fraud that has already occurred but to get one step ahead, predicting and preventing future fraud attacks by deploying an AI-based anti-fraud solution incorporating behavioral biometrics.

To find out more about how to future-proof your business by implementing a proactive approach to fraud prevention, make sure to read our new whitepaper: A brief history of banking fraud: Why financial firms need biometric profiling.

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The whitepaper discusses a detailed history of the relationship between manipulation and impersonation attacks designed for account takeover attacks. It reveals why the most effective means of stopping is to use behavioral biometrics, the only technology that can effectively and comprehensively fight fraud, and why, as KPMG reports, 33% of global financial institutions are now investing in behavioral biometrics tools.

Fraud should not be an accepted by-product of online banking, and for too long the global banking industry has been forced to play catch-up. It’s time to cut fraud off at its root.

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Ken Jochims

Ken has over 25 years of enterprise software product marketing experience delivering fraud prevention, customer support, identity and access management and IT infrastructure solutions to financial institutions and fortune 1000 companies. Prior to Arxan Technology Ken worked for Neustar, ThreatMetrix, Guardian Analytics, Genesys, CA Technologies, NeXT Computer and Apple. Ken received a BS in Engineering Technology from California State University, Long Beach, and outside of work Ken can be found hiking, mountain biking and working on cars.